Top up
- Open Wallet in the console and start a top-up.
- Enter an amount within the limits shown on the form, or pick a preset.
- Choose a payment method. The form lists the methods currently enabled; depending on availability they can include PayPal, USDT (TRC20) and Alipay.
- Complete the payment on the checkout page you are sent to.
Balance and transactions
Wallet shows your available and held balance and every transaction: top-ups, purchases, renewals and refunds.How charges and refunds work
- When you place an order, the amount is held from your balance first.
- It is captured after successful delivery and returned automatically if delivery fails.
- If the delivery outcome is unclear, the hold stays in place while staff verify it. You are never charged twice.
- If your available balance is too low, the order is not placed. Top up first, then try again.
Order progress
Orders lists your purchases and renewals with their payment and delivery status:
For rules after delivery, see the after-sales policy.